We are hiring!

GREAT OPPORTUNITY TO JOIN OUR RAPIDLY EXPANDING AND EXCITING BUSINESS

1st Line Customer Service & KYC Representative

Markor Technology – an international B2B licensed gaming operator is looking for a passionate 1st Line Customer Service & KYC Representative on a consultancy basis to support our international casino brands recently launched in Mexico.

What you’ll need:
  • Strong knowledge of Customer Care, VIP, Payments and Analytical skills.
  • Provide positive and engaging responses to every customer query via Live Chat, Email, Phone
  • Ensure customers receive proactive resolutions to all issues
  • Fluent in English and Spanish written and spoken (Latin American Spanish preferable).
  • Desire to help customers and Contact Centre experience
  • Ability to proactively multitask and possess a strong team player attitude
  • Excellent analytical and communication skills.
  • Flexibility around shift patterns
What you’ll do:
  • Provide an excellent standard of service via various communication channels
  • Know Your Customer (KYC) Verification and document approvals
  • Analysis of Gameplay and financial history, including withdrawals processing

 

To apply for this opportunity, please send your resume and a cover letter to careers@markortech.com

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